Manage Airbnbs Without the Chaos

Yes! We support both consolidated and distributed inventory modes:

• Consolidated Mode: Track all inventory in one central location
• Distributed Mode: Track inventory separately for each property

You can switch between modes in your account settings based on your operational needs.

Yes. Each user is granted access to the homes you choose, and you control which parts of a home they see: inventory, maintenance, addresses and door codes, runbooks, assets, and vendors. That lets you show someone only what their job needs.

Note this governs what they can view. Accepting unassigned turnover jobs is separate — any cleaner in your account can accept any available job.

There is no per-user charge, and no limit on the number of users.

A free account covers one property and one user. Adding a second user (or a second property) moves you to a paid account at $12 per property per month — and from there you can add as many people as you need at no extra cost.

A free account covers one property and one user, for as long as you like.

Adding a second property moves you to a paid account. Paid accounts are $12 per property per month and are charged for every property, including the first — the free tier is a plan, not a discount that carries over.

Billed monthly on your account anniversary. No setup fees, no contract, cancel any time. Add or remove properties whenever you need to and your bill follows.

The system uses the iCal calendar link that Airbnb provides for each listing. You add one iCal URL per listing (under the listing settings for each home).

A scheduled HostLogic routine runs every 15 minutes, fetches each listing's iCal feed, to identify new reservations. From that data it creates new turnover jobs, updates existing ones when dates change, and removes jobs when reservations are cancelled. So whenever a guest books or changes a reservation on Airbnb, the corresponding turnover job appears or updates in the system within about 15 minutes.

Users are never charged for individually. There is no per-user fee and no limit on how many you can have.

A free account covers one property and one user. Adding a second user moves you to a paid account — $12 per property per month — after which you can add as many people as you like at no extra cost, even if you only have one property.

So you are paying for properties, not for people.

Each turnover listing has a default cleaning rate. You can optionally set a different rate per cleaner per listing (so one cleaner might get a higher or lower rate at a given property). When a job is created from Airbnb, it uses the listing default until a cleaner is assigned; when the job is marked as paid, the system uses the assigned cleaner's rate for that listing if set, otherwise the listing default. For one-off cases (e.g. extra work), you can override the rate on the individual job before marking it paid.

When a new turnover job is created (from the iCal poll), the system sends notifications to cleaners who have opted in: by email and SMS (where enabled). The message indicates that a new job is available and includes a link to accept it. Cleaners can also log in anytime and go to jobs → available to see all unassigned jobs and accept them from the Available Jobs page.

Yes. Mark a user as prioritised and they are notified about new jobs straight away, while everyone else waits for a short delay.

The delay is a setting on your account — 30 minutes by default — so you can make the head start longer or shorter to suit your team.

If a job is close to its start time it is treated as urgent and the delay is skipped, so a last-minute job reaches everybody at once.

Cleaners can accept jobs in two ways: (1) From the notification—clicking the link in the "New turnover job available" email or SMS takes them to a page where they confirm acceptance. (2) From the website—by going to jobs → available (Available Jobs), they can open a job and click Accept, or select multiple jobs and use "Assign to Me." Once a job is accepted it is assigned to that cleaner; if someone else already accepted it, the system will show that the job is no longer available.

You pay cleaners yourself — HostLogic tracks what is owed, it does not move money.

Go to jobs → payments to see everything unpaid, grouped by person. Select the jobs you are paying, send the money by whatever method you use (Venmo, Zelle, PayPal), then record the payment with its reference. HostLogic works out each job's amount from the cleaner's rate for that listing, the listing default, or a per-job override.

The cleaner is notified by email and SMS, and the reference lets them match the payment to the jobs it covered.

Yes. From jobs → sched, use the option to add a job.

Choose the home and listing, set the start and end date and time, and optionally assign a cleaner, set an override rate, and add notes. The job behaves like any other — it is simply not tied to an Airbnb reservation — so it works for deep cleans, mid-stay tidies or one-off turnovers.

You can choose whether the assigned cleaner gets the usual notification.