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How do I add team members to my account?

To add team members:

  • Go to Admin → Users
  • Click "Add New User"
  • Enter their contact information
  • Set their permissions (inventory, maintenance, homes, etc.)
  • They'll receive login credentials via email

You can control what each team member can access and modify.

How do I create and share runbooks with my team?

To create runbooks:

  • Go to Runbooks → Runbook List
  • Click "Add New Runbook"
  • Create step-by-step procedures
  • Add photos, videos, or documents
  • Assign to specific properties or team members

Team members can access runbooks on their mobile devices while working.

Is there a cost to adding additional team members?

No. There is no charge to add additional users to the system. Under the free plan, your first home and one user are provided at no charge. As you grow your business and need to add additional homes (or users), you can upgrade to the $12/per-home plan where you can add as many users as needed (even if you only have one home).

Can I control which homes each users is allowed to view?

Yes! Each user can be granted access to whichever homes you specify. In addition, you can control which aspects of the home the user can view (Inventory, Maintenance, Home Addresses/Codes, Runbooks, Assets, and Vendors). This allows you to expose only the information required by each user to perform thier job.

Still Have Questions?

Email us at support@hostlogic.app

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